Return Policy

Returns

To begin a return, access return portal https://shopify.com/68164845721/account

All returns are accepted within 30 days of original ship date. Returns for Rock Creek Co. CREDIT ONLY. Store credit never expires! A shipping label fee will be charged if returns protection is not purchased. 

All sale items are FINAL SALE.

All hats & shoes are FINAL SALE.

Return Instructions

You must complete the return form FOUND in our RETURNS PORTAL -highlighted in blue above- before mailing back your items.

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. 

Please wrap your item neatly in paper to protect the item. 

Send all packages to: 

Rock Creek Co, 121 Washington Ave NW, Russellville, AL 35653

Damaged Items

Damaged items must be reported within two days of the receipt of your order. Please email us at companyrockcreek@gmail.com and forward photos of any damage.